Report System

While the discord does include a bug-report channel, and in general, you can message an administrator to report issues. We also have a complete in-game report system that automatically includes pertinent information for administrators, and gives them a notice – even if they are not online in the server – when the report is submitted.

You submit a few different types of reports in game:

  • Bug Reports – Sends a bug report message to administrators that includes pertinent information like your world, coordinates, and a custom message explaining what’s going on.

    Usage: /report bug <your message>

  • Lag Reports – Sends a lag report message to administrators that includes pertinent information like your world, coordinates, your ping, the server TPS (for the last 15 minutes), the server MSPT (for the last minute), the server CPU process usage (For the last 15 minutes), total server mobs, total server chunks, amount of entities near you, and a custom message explaining what’s going on.

    Usage: /report lag

  • Player Reports – Sends a player report message to administrators that includes a player you define when sending the command, and a custom message to explain why you’re reporting them.

    Usage: /report player <playername> <your message>

  • Miscellaneous Reports – Sends a misc. report message to administrators that includes pertinent information like your world, coordinates, and a custom message explaining what’s going on.

    Usage: /report misc <your message>

  • COOLDOWN: There is a 60-second cooldown on reports currently, but as more players join the server – this may be extended to a longer period to prevent report flooding to the administrators in the discord.

Just to give you an idea of how useful this is to admins, if you submit a lag report – it looks like this in discord:

This effectively provides almost ALL the information that an administrator would normally either: A. Have to retrieve manually – or B. Not be able to retrieve at all (Like system stats from the exact moment you sent a report). This helps tremendously in diagnosing various issues that a player on the server may need to submit a report for.

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